FAYETTE COUNTY

EMA/911

One of Several Typical 911 CallTaker/Dispatcher Position
 

 Please stay on the line if you have reached 911 in error and advised the dispatcher.   Please call our administrave line ( 724-430-9111) if you do not have an emergency.  This will keep the 911 lines free for emergency calls, Thank You.

THE USE OF 911 IS ENCOURAGED HOWEVER, IT IS ONLY THROUGH INFORMATION AND EDUCATION, THAT THE UNINTENTIONAL ABUSE OF A 911 SYSTEM CAN BE MINIMIZED.
THE ABOVE INFORMATION IS PROVIDED AS A MEANS OF ILLUSTRATING THE TYPES AND AMOUNTS OF SERVICES REQUESTED BY THE CITIZENS OF FAYETTE COUNTY.

HOW AND WHEN TO USE 911

  1. Use 911 to report a Fire, Accidents, Injuries or a Crime.
  2. If you are in doubt it is better to call 911 then to try and get help on your own.
  3. 911 is a free call from all Pay Phones
  4. Stay on the line with the dispatcher until they instruct you to hang-up.  This is important since the dispatcher may only have you on hold while notifying the emergency service provider, however there still may be information that you can provide to the emergency unit.  This may be in the form of more specific direction or the dispatcher may be able to direct you with CPR or other help that you may directly be able to provide until the emergency units arrive.
  5. There are basic questions that a dispatcher must ask for each call, these are important questions.   We understand you are distressed however please try to speak slowly and clearly.